After you place your order, we’ll text you on WhatsApp to confirm and get your customization details and images. And just so you know, we respect your privacy, which is why we don’t store your personal images on third-party apps – only Google gets to peek in.
Your vision matters to us! After we confirm your order, send us your customization requests on WhatsApp, along with any images you want to include. We’re here to make your gift perfectly yours – let’s get creative together!
We know it’s a little inconvenient to pay before getting a confirmation, but hang tight – we’re on it! Orders placed before 10 PM will be confirmed within 3 hours. Orders placed after 10 PM will be confirmed the next morning, so don’t worry, we’ll give it the attention it deserves. Thanks for your patience while we perfect your order!
We aim to keep everything in stock, but if something’s unavailable, we’ll let you know right away. If we can’t fulfill your order, we’ll process a full refund within 24 hours. No stress, just a seamless experience.
In an age of impersonal uploads and automated filters, Redox Art stands for human connection and trust.
We are not just a gifting company; we are artists and privacy advocates. That’s why we intentionally skip the impersonal website upload form. When you order a Custom Illustrated Frame, you are initiating a direct, 1-on-1 collaboration.
Security First: Your treasured memories are never stored on a public server. We connect directly via WhatsApp or Drive.
Artistic Perfection: This direct chat allows you to speak to the artist about specific customizations and guarantees you get to approve the soft copy before we ever print.
We believe the process of commissioning art should be as personal and secure as the memory itself. It's the art of gifting, done right.
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